Built for the job
on the other end.
A receptionist and a support specialist should not sound like the same script. Shape your agent around the conversation, the business knowledge and the next step.
Teach the work.
Then test the conversation.
Skylynx’s first release establishes the workspace, knowledge and voice foundation. The role workflows below describe the product direction; operational features arrive in stages. We will help you identify what is ready for your use case.
A considered first hello.
Prepare an agent with your opening hours, services and escalation contacts. Shape how it answers questions, helps with appointments and takes messages.
Reception workflows are being developed around the voice and calendar foundation.
Discuss receptionAnswers with business context.
Ground conversations in your business knowledge and define when a question needs a person. Keep verification and escalation requirements explicit.
Ticket systems, customer verification and operational handoffs are planned.
Discuss supportMake the first question count.
Design a useful discovery conversation: what a caller needs, which service fits and what the next step should be. Keep follow-up under your control.
Structured lead qualification and CRM workflows are planned.
Discuss inbound salesPermission comes first.
Plan outreach around an approved audience, consent records and calling windows. Authorized individual call testing is separate from autonomous campaigns.
Autonomous campaigns are not available in this release.
Discuss outbound salesClarity for sensitive conversations.
Plan verified account context, clear disclosures and an accountable follow-up process. Payment collection must use hosted provider pages, never card details in a call or chat.
Collections workflows and promises-to-pay tracking are planned, subject to compliance review.
Discuss collectionsLet’s put your business
on the line.
Create an account and choose the plan you want to explore.