Every conversation.
A connected next step.

Bring your business instructions and knowledge into phone conversations. Connect an assigned number, check Phone Link readiness and test calls from the workspace.

• Configured phone numbers and Phone Link readiness
• Browser conversations and authorized outbound call testing
• Clear setup states before a number or Phone Link device is connected

Phone routing and complete agent operations are being developed in stages.

Prepare how your business captures a caller’s reason for reaching out, the context a colleague needs and where a follow-up should go.

• Business instructions for message taking
• Email connections for approved actions
• Planned structured messages and escalation workflows

A persistent caller-message inbox and delivery tracking are planned for a later release.

Connect a calendar and define the services, business hours and booking policies your agent should work with. Appointment actions need clear details and confirmation.

• Calendar connection and availability tools
• Business hours and service knowledge
• Explicit confirmation before supported external actions

Calendar access depends on a configured, supported provider connection.

Test voice conversations from your browser and prepare spoken input for the chat workspace. A headset and permission to use your microphone are all you need on the browser side.

• Browser microphone input with explicit permission
• Local speech recognition preparation
• Live audio conversations through the connected voice service

Audio calls require a ready Phone Link device. Voice setup may need an initial download.

Use supported calendar and email connections alongside business knowledge, phone infrastructure and billing preparation. See what is actually connected before relying on it.

• Calendar and email provider connections
• Phone connections and browser audio with Skylynx Phone Link
• Business knowledge and Stripe billing preparation

CRM and ticket-provider integrations and self-service provider connection are planned. Current setup shows only capabilities that are actually available.